Privacy Policy

Last Updated: 07/16/2026

This Privacy Policy ("Privacy Policy") sets forth the general guidelines, disclosures, and terms regarding how Staynori ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. By accessing and using our website, you acknowledge that you have read and understood the terms of this Privacy Policy. If you do not agree with our practices, please refrain from using our website or providing us with your personal details.

1. Types of Data We Collect

In the course of providing our premier hospitality services, we collect several categories of information to ensure a seamless experience. The information we collect falls into two main categories: information you provide directly to us and information we collect automatically through your use of our platform.

• Personal Identifiers: This includes your full name, email address, telephone number, and physical mailing address provided during booking or account creation.
• Transaction and Payment Data: To facilitate reservations, we collect payment information, billing addresses, and history of services purchased. Note that we use secure, PCI-compliant third-party processors.
• Technical and Usage Information: When you navigate our site, we automatically capture your IP address, browser type, device identifiers, operating system, and data regarding your interaction with our pages.
• Preference and Profile Information: We may store information regarding your travel preferences, dietary requirements, and previous stay experiences to personalize our services.

2. Purposes of Data Processing

Staynori processes your personal information based on legitimate business interests and the necessity of fulfilling our contractual obligations to you. Specifically, we use your data to:

• Verify your identity and manage your account securely.
• Process and confirm reservations, ensuring your preferences are met at our properties.
• Communicate essential service updates, booking confirmations, and administrative notices.
• Improve our platform's performance and user interface through data analytics and feedback loops.
• Detect, prevent, and mitigate fraudulent activities or security breaches.
• Comply with applicable legal requirements, such as tax reporting and law enforcement requests.

3. Legal Bases for Processing

We process your data under several legal frameworks depending on the nature of the interaction. These include:

Contractual Necessity: Processing is required to perform the services you have requested, such as securing a hotel room or processing a payment.

Consent: In certain instances, such as for marketing communications or specialized cookies, we rely on your explicit consent which can be withdrawn at any time.

Legal Obligation: We process data when mandated by law, including financial record-keeping and public safety regulations.

Legitimate Interests: We process data to improve our services and protect our business, provided these interests do not override your fundamental rights and freedoms.

4. Data Sharing and Third Parties

Staynori does not sell your personal data. However, we may share information with trusted third parties to facilitate our operations:

• Service Providers: We engage vendors for cloud hosting, payment processing, email delivery, and customer support services. These partners are contractually bound to protect your data.
• Hospitality Partners: Relevant details are shared with our partner hotels and service providers to ensure your stay is managed effectively.
• Legal Authorities: We may disclose information if required by a subpoena, court order, or other legal processes to protect our rights or the safety of others.

5. Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This includes periods required to satisfy any legal, accounting, or reporting requirements. Generally, transaction records are kept for a minimum of seven years to comply with financial regulations, while marketing data is retained until you opt out or your consent is withdrawn.

6. Security Measures

The security of your data is of paramount importance. Staynori employs robust technical and organizational measures designed to protect your information against unauthorized access, loss, or alteration. These include end-to-end encryption for sensitive data, firewalls, secure server environments, and regular security audits. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You have significant control over your personal data. Your rights include:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request the erasure of your data under certain conditions, such as when it is no longer needed for its original purpose.
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time.
• Portability: You can request that we transfer your data to another organization or directly to you in a structured format.

To exercise any of these rights, please contact our privacy officer using the details provided below.

8. Opt-Out and Your Choices

You have the right to control how your personal information is collected and used. Depending on your location and applicable laws, you may exercise the following opt-out choices:

• Data Sharing and Sale: You may opt out of the sale or sharing of your personal information with third parties, where applicable under laws such as the CCPA/CPRA in California or similar legislation in other jurisdictions. While we do not sell personal information in the traditional sense, some data may be shared with trusted partners to provide or improve our services.
• Cookies and Tracking: You can manage or refuse cookies and tracking technologies through your browser settings or by using the cookie consent tools provided on our website.
• Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in any communication or by contacting us directly.
• Withdrawal of Consent: If you have previously provided consent to data processing, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or make an opt-out request, please contact us at [email protected] or via our contact form.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. Our dedicated team is ready to assist you in understanding your privacy rights.